Security and compliance, end to end
Security and compliance documentation requests follow predictable patterns. A procurement team scoping a hosting contract typically asks the same fifteen questions about data residency, encryption, backup retention, breach response, data protection posture, accreditation status, subprocessor lists, business continuity, and supplier risk. Most hosting providers answer these in scattered places across their site or wait for the buyer to ask formally. We've collected the answers in one place, because the second hardest part of any procurement is finding the documentation, and the hardest is the supplier who can't produce it.
Certifications and alignment we operate under: ISO 27001 certified upstream data center partners with certification documentation available on request, formal data processing agreements for customers who require them, documented data residency with a dedicated node available in Virginia, Oregon or Canada, and a Green Web Foundation verified hosting directory entry. We don't claim certifications we don't hold, and this page is structured to be specific about which level of evidence applies.
Operational security practices we run as standard: encryption in transit using TLS 1.2 or higher across all customer-facing endpoints, encryption at rest on backup storage, web application firewall management on all GreenStack tiers with custom rule writing available, structured incident response with documented escalation paths, structured backup retention with 30-day point-in-time recovery, immutable backup copies for ransomware resistance, a named subprocessor list maintained and made available under DPA, regular penetration testing by independent third parties with remediation documentation, and access controls reviewed quarterly with privileged access management.
Procurement documentation we can hand over before contract signature: data processing agreement template, named subprocessor list with locations and roles, business continuity and disaster recovery statement, security policy summary, environmental policy statement, named technical contacts, and a breach response procedure summary. Tell us during scoping which framework or questionnaire you're working to and we'll prepare the right pack rather than dumping a generic one.
The reviews are about the same things, over and over:
speed of response, depth of expertise, and named engineers who know the platform.
What Our Customers Say:
Let's Talk
Tell us which compliance framework or audit you're working to, what documentation you'll need from us, and roughly when. We'll come back with the right pack and a scoping conversation. No obligation, no automated funnel.
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